Privacy Policy
Effective Date: May 8, 2026
1. Information We Collect
- Identity Data: Name, email, and profile photo.
- Financial Data: We do not store credit card numbers. All payment data is handled securely by Stripe.
- Usage Data: Tickets purchased, perks redeemed, and points balance.
- AI Interaction Data: Chat logs with the Concierge.
2. Third-Party AI Disclosure (Mandatory for Apple)
To provide the Concierge service, we share your chat prompts with third-party AI providers (e.g., OpenAI/Google).
- Purpose: To answer your questions and assist with app navigation.
- Data Sharing: No financial or private identity data is sent to the AI unless you explicitly type it into the chat.
- Opt-Out: You can choose not to use the Concierge feature.
3. How We Use Your Data
- To issue digital tickets and manage your Rewards tier.
- To notify Vendors when you redeem a perk.
- To send push notifications about your upcoming events (based on your opted-in settings).
4. Data Retention & Deletion
We keep your data as long as your account is active. You may request full data deletion at any time via the “Settings” menu.
5. Your Rights (GDPR/CCPA/Global)
Depending on your location, you have the right to access, correct, or delete your personal data.